Areas of expertise
Organizational assessment
Before any change, it is crucial to to evaluate the current situation and status of organizational readiness for a change. Culture, strategy, leadership, performance and process management, dynamics of the teams and etc- are the aspects to deep dive
Holistic organizational development strategies
Be prepared in advance!
Organizational maturity influences success of any change.
Get to know to know, what will be best timing for any routines or tools, learn more about time and place for your organization.
Voice of the customer, culture, leadership and reward system changes are the key
Operational excellence
strategies and transformation frameworks
Start from good basics! Repetition makes the master!
Strategy creation and cascade into organization is the key, while understanding value chain and interrelations between main contributors.
Later- business performance management, process management and optimizations, people involvement through ideas and innovations,5S, structure changes, competencies management and many more of classic operational excellence for services and manufacturing
Customer experience (CX) management
Customer is the main axis of the organization.
Customer journeys mapping, showing interrelations with internal processes, touch points feedback can bring valuable insights on how to create "Pull" effect in the organization
Change management
People first
Make communication, people engagement activities, resistance management methods work for your best using ADKAR
Learn how to calculate the pain of staying the same rather than pain of the change.
Project management
Good project management is focusing on ability to re-plan.
As a holder of PMP certification, I focus on key success factors, perfect plan, stakeholders management and communication. Discipline and awareness are the key.
Trainings & consultations
Sharing is caring
Advices, best practices sharing, recommendations, tranformation coordination or trainings of any of the topics above, are available
Inspire for the change
I am boutique consultant, helping organizations to get results based on a deep dive. In a huge variety of methods, tools and approaches, I help to define a boutique recipe in a particular time, which increase the probability to succeed. Right balance between culture, people, leadership and strategy, performance, process, structure, IT development will bring you to the top.
Authenticity is to learn about yourself and define best way for you!
Experience
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